Qualification Pack - National Occupational Standards (QP-NOS)

These are standards registered under National Qualification Registry (NQR). These are standard documents validated by stakeholders from industry, academia and associations pan India. National Occupational Standards (NOS) describe best practices by bringing together performance criteria, knowledge and skills pertaining to a job role. A set of NOSs related to a specific job role is called Qualification Pack (QP). Qualification Pack for every Job Role is pegged at a NSQF Level. For other resources like participant handbook, facilitator guide, equipment list, etc., please write to hsscst@healthcare-ssc.in.

ASSISTANT PHYSIOTHERAPIST

Assistant Physiotherapist work alongside qualified physiotherapists, assisting in the rehabilitation of patients suffering from reduced mobility. Key tasks of a Assistant Physiotherapist include setting up equipment, preparing clients for therapy and demonstrating mobility aids and exercises. Other duties may include keeping the department tidy and basic administration work.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Assistant Physiotherapist HSS/ Q 7701 4 700 hrs 500 hrs. 200 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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ANAESTHESIA TECHNICIAN

Individuals in this job provide support to anaesthesia providers in the acquisition, preparation and application of the equipment and supplies required for the administration of anaesthesia.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Anaesthasia Technician HSS/ Q 2501 4 1200 hrs 800 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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BLOOD BANK TECHNICIAN

Blood Bank Technicians work in a lab to collect, label and store blood. The blood bank technicians test samples to screen potential donors, store blood, draws and maintain documentation and records. They make patients comfortable during the procedure and monitor their vital signs. They also check compatibility blood before issuing it out for transfusion.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Blood Bank Technician HSS/ Q 2801 4 1000 hrs 600 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Cardiac Care Technician (CCT)

Cardiac Care Technician (CCT) is a health care specialist who supports cardiologist in diagnosing and treatment of ailments of the human heart.. Individuals in this job assist in performing invasive and noninvasive diagnostic examinations and therapeutic interventions of the heart and/ or blood vessels at the request or direction of a provider.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Cardiac Care Technician HSS/Q0101 4 1500 hrs. 840 hrs. 660 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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DENTAL ASSISTANT

Dental Assistant provides support to the dentist to perform dental procedures in a timely, efficient and safe manner. Dental assistant prepares for and supports patients for treatment, and assists the Dentist with clinical procedures.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Dental Assistant HSS/Q2401 4 700 hrs. 510 hrs. 190 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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DIABETES EDUCATOR

Diabetes Educator: Health professionals involved in the care of people with diabetes through communication, counselling and education. Individuals in this job are involved in understanding the impact of health behavior and lifestyle on acute and chronic problems of diabetes and provide a comprehensive, cost effective and self-care management plan.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Diabetes Educator HSS/Q8701 4 360 240 hrs. 120 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Facilitator guides

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DIET ASSISTANT

The DA assists a registered Diet in planning, preparing and serving meals to patients with specific dietary and nutritional needs. The DA is also known as Dietetic Assistant or Dietary Assistant. Some of the key responsibilities of the Diet Assistant include diet preparation, diet regulations, food handling, safety and sanitary standards and certain administrative functions.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Diet Assistant HSS/Q5201 4 480 hrs 300 hrs. 180 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Facilitator guides

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DIALYSIS TECHNCIAN

Dialysis Technician operates machines and perform dialysis on patients with acute or chronic kidney failure. They work under the supervision of physicians and nurses, primarily in hospitals, clinics, dialysis centers/facilities, some nursing homes, assisted living facilities, and long term care facilities. They are responsible for the operation, cleaning, and sterilization of the dialysis machines. Dialysis Technicians give patients important medical, technical, social and emotional support and also provide vital information on patient conditions to nurses, doctors, and other medical staff.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Dialysis Technician HSS/Q2701 4 1400 hrs 800 hrs. 600 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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EMERGENCY MEDICAL TECHNCIAN- ADVANCED

Emergency Medical Technician (EMT) - Advanced in the Healthcare Industry is also known as a lifesaver or paramedic. EMT-Advanced has more training and internship requirements than the EMT-Basic and can undertake additional tasks, administer a greater range of medication and perform more procedures. Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Emergency Medical Technician-Advanced HSS/Q2302 5 1000 hrs 750 hrs. 250 hrs.

Qualification Pack

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Model Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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EMERGENCY MEDICAL TECHNCIAN- BASIC

Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Emergency Medical Technician-Basic HSS/Q2301 4 360 hrs 240 hrs. 120 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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FRONTLINE HEALTH WORKER

Individuals in this job provide support to Allied health workers engaged in National health programmes, act as health counsellors to local communities and provide healthcare services.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Front Line Health Worker HSS/ Q 8601 3 425 hrs 225 hrs. 200 hrs.

Qualification Pack

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Model Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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GENERAL DUTY ASSISTANT

(GDA) are also known as “Nursing Care Assistant”, “Nursing Assistant” , “Nursing Aide”, “Bedside Assistant” or “Orderlies” when working in a hospital environment. Individual on the job provides patient care and help maintain a suitable environment. Some of the key responsibilities of the General Duty Assistant are to provide patient’s daily care, patient’s comfort, patient’s safety and patient’s health needs.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
General Duty Assistant HSS/Q5101 4 420 hrs 240 hrs. 180 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Facilitator guides

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HISTOTECHNICIAN

Histotechnician process and prepare tissue specimens from surgery and other patient service areas. The HTL prepares tissue blocks and slides with skill and accuracy for evaluation by Pathologists. The Histotechnician must continually employ judgment gained from knowledge, practice, and experience to adjust technique for proficient execution of the manual skills of microtomy, embedding and staining. The HTL must demonstrate knowledge of tissue specimens, anatomy and dissection techniques.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Histotechnician HSS/ Q 0401 5 1200 hrs 800 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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HOME HEALTH AIDE

HHAs are also known as Home Health Provider. They provide routine individualized healthcare to the elderly, convalescents, or persons with disabilities at the patient's home. Monitor or report changes in health status. Provide personal care such as bathing, dressing, and grooming of patient.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Home Health Aide HSS/Q5102 4 360 hrs 240 hrs. 120 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Facilitator guides

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MEDICAL RECORDS AND HEALTH INFORMATION TECHNICIAN

Medical Records and Health information Technician compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Medical Records and Health Information Technician HSS/Q5501 4 1000 hrs 600 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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MEDICAL LABORATORY TECHNICIAN

The Medical laboratory technicians perform complex tests for diagnosis, treatment, and prevention of disease. These professionals are responsible for supporting and assisting doctors/ scientists in their day to day working in a variety of roles. They function as the main support to biomedical scientists in pathology laboratories.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Medical Laboratory Technician HSS/Q0301 4 2000 hrs 1500 hrs. 500 hrs.

Qualification Pack

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Model Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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OPERATING THEATRE TECHNCIAN

Operating Theatre Technician - (OTT): They prepare and maintain operating theatres and equipment, and assist surgical and anesthetic teams during operations. They are also known as “Operation Room Technician”, “Scrubs”, or “Operating Theatre Assistants” when working in a hospital environment. Some of the key responsibilities of the Operating Theatre Technician are transport patients, preparing operating room for surgery, set up, check, connect and adjust surgical equipment, technical assistance to surgeons, clean & restock the operating room, arranging instrument, supplies and equipment according to instruction and position patients for surgery.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Operating Theatre Technician HSS/ Q 2601 4 1200 800 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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PHARMACY ASSISTANT

Pharmacy Assistant in the Healthcare Industry is also known as a Pharmacy Technician and Pharmaceutical Care Associate. Pharmacy Assistants work under the direct supervision of a registered pharmacist and perform many pharmacy-related functions. They refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. Technicians review prescriptions or requests for refills that they receive from patients and nurse.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Pharmacy Assistant HSS/Q 5401 4 425 hrs 200 hrs. 225 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Facilitator guides

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PHLEBOTOMY TECHNCIAN

Individuals in this job need to draw quality blood samples from patients and prepare those specimens for medical testing.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Phlebotomy Technician HSS/Q0501 3 600 hrs 360 hrs. 240 hrs.

Qualification Pack

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Model Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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RADIOLOGY TECHNICIAN

Radiology Technicians perform diagnostic imaging examinations such as X-rays, CT and MRI scans under the guidance of a Radiologist. Radiology Technicians are responsible for preparing patients and operating equipment for the test/tests, besides keeping patient records, adjusting equipment’s based on patient need and test recommended and maintaining equipment.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Radiology Technician HSS/Q0201 4 1500 hrs. 840 hrs. 660 hrs.

Qualification Pack

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Model Curriulumn

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Assessment Criteria

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Participant Handbook

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Feedback Form

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SPEECH AUDIO THERAPY ASSISTANT

Speech Audio Therapy Assistant work in numerous settings, including schools, hospitals, clinics and long-term health care facilities. They perform under supervision of speech & audio pathologists for providing assistance in screening, identifying, assessing, diagnosing, referring, and counselling to persons with articulation, fluency, voice, language, communication, hearing, swallowing, and related disabilities under the guidance and supervision of therapist.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Speech Audio Therapy Assistant HSS / Q 7601 4 1000 hrs 600 hrs. 400 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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X-RAY TECHNICIAN

Individuals at this job need to create X-ray images of parts of the human body using radiographic equipment under the guidance and supervision of Radiologist . They explain medical imaging procedure, prepare X-ray room & patient for procedure, operate & maintain X-ray machine, record radiological supplies, prepare report & document under Radiologist’s guidance, maintain records and carry out other administrative jobs as needed in the department.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
X- ray Technician HSS/Q0701 3 600 hrs 360 hrs. 240 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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MEDICAL EQUIPMENT TECHNICIAN (BASIC CLINICAL EQUIPMENT)

Medical Equipment Technician (Basic Clinical Equipment) install, maintain and repair patient care equipment. They perform inspection, installation, and preventative maintenance of general clinical equipment, including appropriate documentation for all service activities and training the hospital staff.

Qualification Pack Title QP ID. Proposed NSQF level Notional hours Class Room & Skill Lab Training OJT/ Clinical/ Lab Training
Medical Equipment Technician (Basic Clinical Equipment) HSS/ Q 5601 3 600 hrs 360 hrs. 240 hrs.

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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GERIATRIC CARE ASSISTANT

GERIATRIC CARE ASSISTANT provides routine individualized care to geriatrics at hospitals/ home set up/old age homes/community centers etc. They assist in maintaining activities of daily living for geriatrics & work in collaboration with healthcare team, individuals, and care takers to deliver the prescribed healthcare services.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
GERIATRIC CARE ASSISTANT HSS/Q 6001 5 600 480 120

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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RADIATION THERAPY TECHNOLOGIST

Radiation Therapist Technologist (RTT) work closely with doctors, patients and other members of the health care team. They use advanced computer systems and radiation therapy equipment to implement treatment plans.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Radiation Therapy Technologist HSS/Q 0601 5 2000 1500 500

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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HOSPITAL FRONT DESK COORDINATOR

Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Hospital Front Desk Coordinator HSS/Q 6101 4 500 300 200

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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PATIENT RELATIONS ASSOCIATE

Individuals in this job are responsible for counseling, assisting and supporting patients & visitors as per their needs along with effectively managing front desk services in a healthcare setup without giving any opinions / assurances on clinical matters. They perform certain administrative task such as maintenance of records, paperwork, billing, basic management concepts & computer knowledge.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Patient Relations Associate HSS/Q 6102 5 500 300 200

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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ASSISTANT DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job supervises front desk activities for maintaining a professional work environment. They facilitate to implement the defined process laid down for effective management of hospital front desk activities and also effectively guide and monitor concerned staff. Exhibit skills in terms of team supervision, administrative support, supervisory support, office harmony, crisis handling and customer service.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Assistant Duty Manager – Patient Relation Services HSS/Q 6103 6 1100 700 400

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job oversee and manage patient care services departments in a hospital. They are involved in planning, organizing, directing and controlling related resources at Hospital Front Desk. They also collaborate with other department to design, develop and implement process & services of the center including personnel, financial, facilities, equipment and supplies.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Duty Manager – Patient Relation Services HSS/Q 6104 7 1100 700 400

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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PRADHAN MANTRI AROGYA MITRA

The Pradhan Mantri Arogya Mitra (AM) is the primary contact for the beneficiaries at every empanelled hospital care provider. The AM shall be extensively responsible for operating the Beneficiary Identification System to identify and verify the beneficiaries entitled under Ayushman Bharat – Pradhan Mantri Jan Arogya Yojna (AB-PMJAY); undertaking Transaction Management such as submitting requests for Pre-Authorization and Claims and guiding the Beneficiary about the overall benefits under AB-PMJAY and providing information related to prompt treatment at empaneled health care provider.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
PRADHAN MANTRI AROGYA MITRA HSS/Q6105 4 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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learners Handbook

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Feedback Form

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Healthcare Quality Assurance Manager

A Healthcare Quality Assurance Manager’s main job is to ensure that healthcare organization gets the right guidance to implement quality accreditation/certification standards and healthcare personnel are guided to follow quality parameters at all times. They may implement the quality accreditation/certification process directly in the healthcare organization depending on its size and nature of services.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Healthcare Quality Assurance Manager HSS/Q6106 6 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Yoga Therapy Assistant

Health care professionals who demonstrate and assist to provide yoga therapies to the individuals by creating appropriate and conducive ambience. These professionals follow prescriptions and provides support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Yoga Therapy Assistant HSS/Q4001 4 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Panchkarma Technician

The individuals in this job provide panchakarma therapy as per the prescription by creating appropriate and conducive ambience, and ensuring the availability of required materials, herbs and related formulations. These professionals provide support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Panchkarma Technician HSS/Q3601 4 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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Central Sterile Service Department (CSSD) Assistant

Healthcare professionals who are responsible for functions of decontamination, assembly and sterile processing, sterile storage, and distribution. They direct other personnel in department for sterilization, cleaning and disinfection process.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
Central Sterile Service Department (CSSD) Assistant HSS/Q6201 4 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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General Duty Assistant-Advanced

Individual on the job provides patient care and helps maintain a conducive environment in various departments of hospital/home setting. Some of the key responsibilities include maintaining activities of patient’s daily living, patient’s comfort, safety and health needs. They monitor or report changes in health status. This job requires the individual to work in collaboration with doctors and nurses and other healthcare providers and deliver the healthcare services as suggested by them at a hospital or home setting in shifts.

QP Name QP ID. NSQF Level Notional Hours Class and Skill Lab training OJT/Clinic/Lab Training Hours
General Duty Assistant-Advanced HSS/Q5103 4 NA NA NA

Qualification Pack

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Module Curriculum

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Assessment Criteria

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Participant Handbook

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Feedback Form

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